About SmartHQ Service
SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was...
SmartHQ Service A Tool for GE Appliance Service Technicians
Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry!
SmartHQ Service Features
• Software Update
Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer.
• Data Logger
Comprehensive view of recorded diagnostics data of the connected appliance.
• Document Search
User-friendly "Google-like" search of the GEA service document database.
• OneParts Search
Offers an exploded view of drawings of sub-systems of GE appliances.
• Parts Purchase
Designed to simplify the search and ordering of genuine GE parts.
• Service Website
Direct access to the GEA service website, without additional login.
• Product Overview
Offers a high-level consumer-oriented overview of the applicable GE appliance.
• Fault Codes and Alerts
The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance.
• Component Control
Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality.
• SharedData
Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician.
• Appliance Service History
Comprehensive access to historical service data of previously repaired appliances.
Feb 26, 2024
Version 1.4.160
Refrigeration: Added XWFE RFID board support, new models, fault codes, and improved defrost guidance.
Laundry: Updated fault codes, UI improvements, added models.
Dishwasher: Updated load control options, reminder for software update, added new models.
Cooking: Resolved fan load and temperature display issues, added support for new models, resolved UI issues.
Zoneline: Added support for new models AZ65H15DBMW5 and AZ65H15DBMW6.
Previous Versions
Here you can find the changelog of SmartHQ Service since it was posted on our website on 2021-12-18 09:00:26.
The latest version is 1.4.160 and it was updated on 2024-04-19 17:10:34. See below the changes in each version.
SmartHQ Service version 1.4.160
Updated At: 2024-02-26
Changes: Feb 26, 2024
Version 1.4.160
Refrigeration: Added XWFE RFID board support, new models, fault codes, and improved defrost guidance.
Laundry: Updated fault codes, UI improvements, added models.
Dishwasher: Updated load control options, reminder for software update, added new models.
Cooking: Resolved fan load and temperature display issues, added support for new models, resolved UI issues.
Zoneline: Added support for new models AZ65H15DBMW5 and AZ65H15DBMW6.
SmartHQ Service version 1.3.1092
Updated At: 2024-01-19
Changes: Jan 19, 2024
Version 1.3.1092
* HVAC document support
SmartHQ Service version 1.3.1090
Updated At: 2023-10-04
Changes: Oct 4, 2023
Version 1.3.1090
* Refrigeration
Cycle History – Quad Door 3-evap Models – resolved issue in cycle history display that was preventing display of information from 3rd evaporator.
* Laundry
Fault Codes – TL28 Belt Drive PTW600/605 – refactored fault codes related to inverter operation such that they display as “Load Fault” instead of “Inverter Fault”. This change is made to avoid confusion on units containing new integrated control board that functions as both the machine control and inverter. There is no longer a separate inverter board.
* Dishwasher
Fault Codes – Updated repair actions for F51 (Temperature Sensor Low).
Diagnostic Tests – 2022 Artemis Platform - Circulation Test – resolved issue causing water valve to remain activated beyond normal shut-off time.
SmartHQ Service version 1.3.970
Updated At: 2023-07-10
Changes: Jul 10, 2023
Version 1.3.970
* Improved Stability
* Supported models are increased
SmartHQ Service version 1.3.841
Updated At: 2023-06-08
Changes: Jun 8, 2023
Version 1.3.841
* Improved Stability
SmartHQ Service version 1.3.840
Updated At: 2023-04-25
Changes: Apr 25, 2023
Version 1.3.840
* Improved Stability
SmartHQ Service version 1.3.539
Updated At: 2023-04-03
Changes: Apr 3, 2023
Version 1.3.539
* Stability Improved
SmartHQ Service version 1.3.536
Updated At: 2023-02-02
Changes: Feb 2, 2023
Version 1.3.536
* OneParts is no longer a screen size limit
SmartHQ Service version 1.2.714
Updated At: 2022-03-19
Changes: Mar 19, 2022 Version 1.2.714
* Fixed a crash issue on iOS 12
* Improve stability
SmartHQ Service version 1.2.451
Updated At: 2021-11-25
Changes: Nov 25, 2021 Version 1.2.451
* Crash bug fix
Disclaimer
Official App Store Link
We do not host SmartHQ Service on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for SmartHQ Service is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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